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About us

In a world where running your own corporate services can be a challenge, we’re redefining the game.

At eServ, we bring reliability, excellence, and a commitment to ethical business practices to the forefront. We're not just another Business Process Outsourcing (BPO) service provider – we're your trusted partner, dedicated to delivering value and bridging gaps that hold businesses back.

Our journey began as part of government agencies’ in-house Shared Services and took a monumental turn in 2007 when we became part of the ST Engineering family. Since then, we've been extending our BPO services to diverse clients across various sectors – Public, Private and People. 

Today, we are one of Singapore's largest home-grown multi-functional BPO service provider, backed by a proven track record of financial strength, reliability and ethical conduct.

From finance and payroll to HR and customer care, training and development, and advisory services, our comprehensive BPO services reflect our deep understanding of the challenges modern businesses face. 

With eServ, you're not just outsourcing; you're transforming how your business is done.

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Our purpose

We help companies succeed by offering trustworthy and efficient BPO services. From making operations smoother and more efficient to nurturing talent and fostering growth, we're dedicated to making a real difference to the businesses we support.

Core values

We embrace the core values of our parent company, ST Engineering Group. These values shape everything we do at eServ, from how we work with customers and partners to how we support our employees.

 

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Integrity

We're built on unwavering honesty and trustworthiness. Doing right by each other, customers, and partners is the core of our success.

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Value Creation

We're determined to add value. Our teamwork grows people, markets, and businesses across the globe. We create solutions that consistently exceed expectations.

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Courage

We embrace challenges and change, from everyday tasks to big uncertainties. Our courage drives innovation and fuels our pursuit of bold possibilities.

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Commitment

Our shared purpose fuels our dedication. We're driven to achieve our vision, mission, and goals, delivering excellence to customers, partners, and all stakeholders.

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Compassion

We deeply care about each other, our communities, and beyond. We don’t hesitate to lend support, empathy, and assistance to those in need.

Certifications and accreditations

Transform today, thrive tomorrow. Let’s get started.