Data Protection: How eServ Keeps Your Information Safe

Dealing with cyber threats has become a common challenge. For businesses outsourcing their processes, a constant concern is ensuring the confidentiality and integrity of client data. 

The fear of data breaches is not just about losing sensitive information; it is about the financial hits and reputation damage that could follow. 

Here at eServ, we are dedicated to navigating the complexities of data protection. This article explains how we tackle the challenges related to data security, ensuring that your information stays safe and secure. 

1. Data Protection Trustmark accreditation

At eServ, we are honoured to have earned the Data Protection Trustmark (DPTM) accreditation from IMDA. We are among the top 100 organisations in Singapore to achieve this accreditation.  

This recognition highlights our leadership in the industry and emphasises our steadfast commitment to prioritising data protection.  

By attaining this accreditation, we show our dedication to handling personal data with care, professionalism, and in line with the highest industry standards. 

We have established a comprehensive program, focusing on governance and risk assessment, clear policies and practices, operational processes, and sustained efforts to continually enhance our data protection infrastructure. 

2. Security management framework

In handling sensitive information for government agencies, eServ understands the need to protect this data thoroughly to maintain our customers' trust. 

Our commitment to security is reflected in our security management framework, which focuses on the following aspects:

  1. Security governance
  2. Awareness and education
  3. Focused commitment
  4. Enforcement

With the security management framework, we create a secure environment, ensuring that our customers' sensitive information is treated with care and diligence.

3. PDPA emphasis

Our track record of handling sensitive data is a reassurance for our clients and customers. 

Your valuable data is managed and processed by our professionals who strictly follow our organisation's policies and the guidelines set by the Personal Data Protection Act (PDPA). This commitment is in place to protect your organisation's interests and stakeholders.

We have developed a PDPA Enforcement Framework tailored for our clients. 

This framework ensures proper controls and compliance with PDPA regulations, governing our service delivery and processes. Our approach to PDPA enforcement centres around these key aspects:

  • Education and awareness
  • Conduct review
  • Ensure compliance

This approach minimises mistakes and ensures secure and compliant data handling for the benefit of our clients.

Wrapping up

At eServ, we are serious about keeping your data safe. 

With a strong security management framework, trusted accreditations like the Data Protection Trustmark (DPTM), and a commitment to PDPA standards, we make sure your important information is always confidential and secure. 

Choosing eServ means more than just protecting your data; it means peace of mind. If you are looking for a partner that values the security of your information, consider working with us. 

Get in touch today to see how eServ can secure your information in the digital age.