Grants Administration
Hear from our team members about their roles in managing grant claims.
Sofia Samah
Branch Head
“Leading innovative initiatives that streamline processes and enhance daily work life motivates me to continually drive progress and deliver results.”
With a passion for purposeful leadership and process innovation, Sofia is driving meaningful impact across organisations and communities.
A leader who believes in growing with people, adapting with courage, and leading with purpose. Her approach blends compassion, efficiency and a bold embrace of technology empowering her team to thrive.
Yin Yen
Team Lead
“The collaborative culture facilitates efficient problem-solving and streamlined processes, where open communication and teamwork lead to high-quality outcomes”
eServ empowers me with autonomy to manage my work while providing guidance when needed. This environment supports my professional growth and ensures a healthy work-life balance.
The collaborative culture facilitates efficient problem-solving and streamlined processes, where open communication and teamwork lead to high-quality outcomes. Coordinating inter-team tasks like Quarterly Sampling Check and Fraud Awareness Sharing Session has been pivotal, showcasing trust and enhancing my leadership skills.
Breaking down complex issues with diverse teams and proposing solutions has been particularly fulfilling. It demonstrates our collective capability to tackle challenges effectively and innovate together.
Iva
Claims Associate
“eServ fosters a healthy work environment free that emphasizes openness and constructive communication. I am fortunate to be part of a supportive team that looks out for one another"
Working at eServ has been an incredible experience. Every day presents a new opportunity to learn and grow, and I excel more each day. Completing each claim fills me with confidence and pride.
I am now more adept at handling various situations with peers and customers. The training and grooming I have received have made me a better person overall.
eServ fosters a healthy work environment free that emphasizes openness and constructive communication. I am fortunate to be part of a supportive team that looks out for one another. We regularly engage in team-building activities, and our superiors are always available to listen and support our welfare. We are a big, happy family dedicated to serving the public.
