Payroll, Benefits and Claims
From efficiently managing payroll with precision to simplifying benefits and claims processes, eServ alleviate your workload and ensure your compliance with confidence.
Payroll Management
We have a dedicated team with expertise in various payroll systems. We partner with you to make payroll management hassle-free. Our approach is customised to your specific needs, and we aim to ensure a positive employee experience in the process.
- Dedicated team: Deep learning to understand your processes and needs.
- Customised to your needs: Flexible suite of services, customised to your needs and requirements.
- Payroll system capabilities: Ability to operate multiple payroll systems such as TimesPay, ProSoft, SAP SuccessFactors, Excelity, EasyPay, JustLogin, QuickHR, etc.
- Hassle-free management: Partnering with you to deliver accurate and timely results, enabling you toward organisational excellence.
Statutory Compliance and Prompt Payroll
We ensure accurate and timely salary payments to your employees, guaranteeing compliance with statutory requirements.
- Allowance and deduction: Monitor all one-time and recurring changes to your payroll, including bonuses, transport, meals, and payment in lieu of notice period.
- Off-cycle processing: Process off-cycle runs from Festive Advances to paying New Hires & Leavers, and Overtime.
- Statutory compliance: Ensure proper withholding of salary for tax clearance directives, contributions to the Central Provident Fund Board (CPFB), and annual declarations to the Inland Revenue Authority of Singapore (IRAS).
- Salary disbursement: Guarantee accurate and timely paydays by uploading validated and approved bank files.
Benefits and Claims Administration
We simplify processes and keep track of your various benefits disbursements and claims recoveries, minimising discrepancies in your financials.
- Medical and dental: Certify medical and dental submissions in compliance with company policies.
- Staff expenses: Validate all approved budgets and supporting documents for purchases on behalf of the company.
- Government claims: Submit claims for government-paid leaves and national service to recover salaries in-lieu of absences.
- Welfare benefits: Process benefits-in-kind and cash disbursements for sponsorships, training courses, flexible benefits, and other payments.
Ready Audit Support
We simplify your audit experience with our ready audit support. Our deep expertise and knowledge, detailed reports and compliance assurance enhances financial accountability.
- Dedicated support: Always ready to provide clarifications to your managers for audit responses.
- Audit-ready: Equipped with the industry know-how and best practices to address requests for information (RFI).
- Access control: Safeguard your sensitive data by timely access control and continuous training for our team members.
- Accredited certifications: Compliant with strict regulatory requirements through the International Organization for Standardization (ISO) and Data Trustmark Protection certifications.
Consultancy Services
We review your processes and provide insights to remain up-to-date for regulatory changes, technological advancements, and compliance adherence. We assist in creating documentation and troubleshooting for both existing and new systems.
- Business process re-engineering: Review and streamline processes with the objective to enhance experience, meet compliance, and mitigate risks.
- Proper documentation: Create proper documentation for the business continuity proposition.
- New system implementation: Assist in end-to-end system changes from requirements gathering, evaluations, and user acceptance tests to production.
- System maintenance: Keep systems updated with regulatory changes through change and service requests.
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